Shipping & returns.

ZAYRAB currently ships to valid addresses within the United States. Complimentary standard shipping is included with every order.

Please allow 5–7 business days for us to prepare your order before it ships. Business days exclude weekends and U.S. holidays. This processing time is separate from the carrier's delivery time.

Once your order ships, we'll email tracking details to the address used at checkout. Carrier delays, weather and peak periods may affect delivery estimates.

Unopened, unused products in their original condition may be returned within 30 days of delivery. For hygiene and safety reasons, opened or used personal-care products cannot be returned unless they arrived damaged or defective.

To request a return, email contact@zayrab.com with your order number before sending anything back. Original shipping charges are non-refundable. Return shipping costs are the customer’s responsibility unless the item was damaged, defective or sent in error.

Once your return is received and approved, we'll issue your refund to the original payment method within 5–10 business days of approval. Your bank or card provider may take additional time to show the funds in your account.

Contact us promptly with your order number and clear photos of the item and shipping packaging. We’ll review the issue and make it right.